About Us

About Us & Our Commitment to You

Since the early 1920s, the Stephenson Funeral Home in Northborough  provided dedicated professional services to the town. In 1952 William Leland purchased the funeral home and renamed it Leland Funeral Home. From 1982 to 2016, the funeral home was operated by the Hays family under the name of Leland-Hays Funeral Home and then Hays Funeral Home.

A family of five sitting together on coastal rocks, smiling toward the camera with the ocean in the background.
A family of five poses for a portrait in front of a rusted vintage truck in a wooded area during autumn.

In 2012, Jeff T. Koopman, a licensed funeral director and embalmer, began a professional affiliation with Hays Funeral Home.


In 2016, Jeff became an operating partner, and in the Spring of 2018, completed the acquisition of the funeral home and property.

Jeff, along with his wife Rachel, a registered funeral assistant, continues to serve the families of Northborough and surrounding communities with the same passion, dedication, and professionalism they have come to trust and to expect from Hays Funeral Home.

We are dedicated to providing compassionate care and personalized services to support families during life’s most challenging moments. Our experienced and caring team is here to guide you every step of the way, ensuring your loved one’s life is honored with dignity, respect, and heartfelt attention to detail. We believe that every life is unique, and we work closely with you to create meaningful tributes that reflect their story and legacy.


With a variety of options to meet your family’s specific needs and wishes, we strive to make the process as seamless and comforting as possible. Our deep commitment to excellence and care ensures that you receive the support and guidance you deserve, providing peace of mind during this difficult time. Let us help you celebrate your loved one’s life in a way that brings comfort and healing to those who cherish their memory.